Terms of Service

These terms are an agreement between you and the company that operates Dayo ("Dayo", "we", "us"). They cover the Dayo iOS app and the Dayo parent web dashboard at dayo.co. By creating an account or funding a deal, you agree to these terms. If you don't agree, don't use Dayo.

We tried to keep this readable. If anything is unclear, email hello@dayo.co.

• You must be 13 years old or older to use Dayo, whether as a teen or as a parent.
• If you are between 13 and 18 (or your local age of majority), you may only use Dayo with the involvement of a parent or legal guardian who funds your deals.
• Parents must be 18 or older and legally able to enter a credit card agreement.
• One person, one account. Don't impersonate someone else and don't create accounts on behalf of others.

Dayo is a tool that lets a teen set a self-imposed screen-time deal and have a parent fund it.

1. The teen picks apps to track using Apple's Family Controls picker, sets a daily time limit, picks a duration (3, 7, or 14 days), and picks a dollar amount.
2. The teen texts a link to a parent. The parent reviews the deal in their browser and funds it with a credit card via Stripe.
3. Once funded, Dayo's iOS shielding extension blocks the picked apps when the daily limit is hit.
4. The teen can choose Stop & save (apps stay shielded for the rest of the day, money preserved) or Continue (apps unblock but a penalty starts billing at ten cents per overage minute).
5. At the end of the duration, we charge the parent's card for the amount the teen actually earned (the funded amount, minus any overage penalties), and we email a receipt.

In a future version of Dayo, the teen will be able to cash out earnings via PayPal or gift card. That feature is not live today.

• Authorization, not pre-charge. When the parent funds a deal, we save their payment method on file via Stripe. We do not pre-charge the full amount.
• Charge at completion.We charge the parent's saved card at the end of the deal duration based on the actual earned amount.
• Overage penalty. If the teen chooses Continue past the daily limit, ten cents per overage minute is deducted from the deal amount. If overage exceeds the funded amount, the maximum charge is the original funded amount — the teen cannot end up owing more than the deal was funded for.
• Currency. All amounts are in US dollars unless stated otherwise.
• Failed charges. If the saved card fails at completion, we will email the parent and mark the deal as broken. We may try the charge again or use a different saved card. If no charge succeeds, the teen does not receive earnings for that deal.
• Stripe. Card data is handled by Stripe. Their terms and privacy policy apply to that part of the flow. We do not see or store raw card numbers.
• Taxes. Any taxes that apply to a payment are the responsibility of the parent paying. We may add tax to a charge where we are required to collect it.

Charges processed at the end of a deal are final and non-refundable. By funding a deal, you authorize us to charge your card for whatever the teen earns over the course of the deal, calculated automatically from the daily usage data Apple's frameworks report.

Limited exception: if a charge is the unambiguous result of a bug on our side (for example, the same deal is charged twice for the same final amount), email hello@dayo.co within 30 days and we will investigate. Outside of confirmed bugs, all charges stand.

Disputes filed directly with your bank or card issuer may result in your account being suspended pending review.

You agree not to:

• Use Dayo if you're under 13.
• Use Dayo to circumvent parental controls put in place by someone else, or to misrepresent who is funding a deal.
• Use someone else's payment method without their permission.
• Reverse-engineer, decompile, or otherwise tamper with the iOS app or the shielding extension to bypass blocks.
• Probe, scan, or attack our backend or our subprocessors' infrastructure.
• Use Dayo to harass, defraud, or harm anyone.
• Use Dayo for anything illegal under the law that applies to you.

We can suspend or terminate any account that violates these rules.

You are responsible for what happens under your account, including any deals funded and any charges run on a saved card. Keep your phone number and email up to date so you can sign in and receive notifications. If you think someone else has accessed your account, email hello@dayo.co immediately.

You can stop using Dayo and delete your account at any time. Email hello@dayo.co or use the in-app delete option when available.

We can suspend or terminate your account if you break these terms, abuse the service, or do something that puts other users at risk. If we terminate your account while a deal is active, we will try to settle any outstanding charge fairly — for example, charging only for what the teen earned up to that point.

We will do our best to keep Dayo running, but we don't guarantee that the service will always be available, error-free, or able to receive usage data from every device. Apple's frameworks occasionally change behavior or break, and shielding may not always work as intended. If shielding fails on Apple's side and a teen continues using a tracked app without us recording overage, we are not liable for the missing penalty.

We may change features, pricing, or these terms over time. If a change is material, we'll notify parents by email. Continued use of Dayo after a change means you accept the updated terms.

Dayo is provided as is and as available. We don't make warranties about fitness for a particular purpose, accuracy of usage data reported by Apple, or the outcome of any deal. Dayo is not a substitute for professional support if you or a teen is struggling with screen-time related issues.

To the maximum extent allowed by law, Dayo and its operators are not liable for indirect, incidental, special, or consequential damages arising out of your use of the service. Our total liability for any claim relating to Dayo is capped at the greater of (a) the amount you paid us in the twelve months before the claim, or (b) one hundred US dollars.

Some jurisdictions don't allow these limits, in which case they apply only to the extent permitted.

If you got Dayo from the App Store, Apple's standard End User License Agreement also applies to your use of the iOS app, on top of these Terms. You can read it here: Apple Standard EULA. To the extent the two conflict, these Terms control between you and Dayo Technology Inc., except where Apple's EULA is binding by Apple's rules. Apple is not a party to these Terms and is not responsible for Dayo or any claim arising from it; you and Dayo are the only parties to this agreement.

These Terms are governed by the laws of the State of Oregon, without regard to its conflict-of-law rules. Subject to Section 13 below, any claim that survives arbitration must be brought in the state or federal courts located in Multnomah County, Oregon, and you consent to that venue.

Please read this section carefully — it affects your legal rights.

You and Dayo Technology Inc. agree that any dispute arising out of or relating to these Terms or your use of Dayo will be resolved by binding individual arbitration, not in court, except that:

• Either party may bring a claim in small-claims court if it qualifies.
• Either party may seek injunctive relief in court for intellectual-property or unauthorized-access claims.

Informal resolution first. Before starting arbitration, you agree to email hello@dayo.co and give us 30 days to try to resolve the issue informally.

Arbitration rules.The arbitration will be administered by JAMS under its Streamlined Arbitration Rules. The arbitration will be held in Multnomah County, Oregon, or by phone/video at your option. The arbitrator's decision is final and may be entered as a judgment in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this section.

No class actions. You and Dayo Technology Inc. each waive the right to participate in a class action, class arbitration, or representative action against the other. Disputes must be brought individually. The arbitrator may not consolidate claims from more than one person, and may not award class-wide relief.

30-day opt-out.If you don't want to be bound by this arbitration agreement, email hello@dayo.co within 30 days of first agreeing to these Terms with the subject line "Arbitration Opt-Out" and include your name, email, and phone. Opting out doesn't affect any other part of these Terms.

If any portion of this Section 13 is found unenforceable, the rest remains in effect; if the class-action waiver is found unenforceable, that's the only part the court should sever — the rest of arbitration still applies.

Questions about these terms: hello@dayo.co.